Inspired - How to Create Tech Products Customers Love

by Marty Cagan

Completed⭐⭐⭐⭐⭐

Added December 1, 2024

Finished January 5, 2025

View book →

My Thoughts

This book fundamentally changed how I think about product development. Marty Cagan's experience at companies like eBay and HP shines through in every chapter.

Key Insights

The Role of Product Managers

The book clarifies that product managers aren't project managers or feature brokers. They're responsible for:

  1. Value - Will customers buy it?
  2. Usability - Can users figure it out?
  3. Feasibility - Can we build it?
  4. Viability - Does it work for our business?

Discovery vs. Delivery

The most important lesson: most product failures happen because teams build the wrong thing, not because they build it poorly.

"The purpose of product discovery is to address these critical risks: Will the customer buy this? Can the user figure out how to use this? Can our engineers build this? Can our stakeholders support this?"

How It Changed My Approach

After reading this, I implemented continuous discovery in my team:

  • Weekly customer interviews
  • Rapid prototyping before writing code
  • Collaborative product discovery with engineers and designers

The chapter on product vision especially resonated. I created a 2-year product vision for my team that everyone can rally behind.

Favorite Chapters

  1. Chapter 12: Product Discovery - The framework for validating ideas
  2. Chapter 23: Product Vision and Strategy - How to align the team
  3. Chapter 35: Empowered Teams - Why autonomy matters

Who Should Read This

Anyone working in product - PMs, designers, engineers, founders. It's dense but practical. I keep coming back to it as a reference.

Rating: 5/5 - Essential reading for product people.